Your Elterngeldstelle (parental allowance office) is determined by where you live – specifically, where you're registered (angemeldet).
Each of Germany's 16 Bundesländer organizes this differently. Some have central offices, others have local ones in each city or district.
Good news: Most states now offer online applications through ElterngeldDigital (elterngeld-digital.de). This lets you:
The online system works for most straightforward cases. Complex situations might still require paper forms or in-person visits.
To find your exact office:
1. Go to familienportal.de 2. Enter your postal code 3. You'll see contact details for your local Elterngeldstelle
Alternatively, search '[Your city] Elterngeldstelle' – most have their own websites with hours, addresses, and often online booking for appointments.
Many offices now work by appointment only. Even if you're applying by mail or online, an appointment can be helpful if:
Appointments are usually free and can save you time later.
Our free guide walks you through everything step by step.
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